FirstBank has clarified recent reports concerning a system upgrade, noting that the information shared was specifically intended for its vendors and has no effect on customer transactions or services.
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In a statement, Folake Ani-Mumuney, Group Head of Marketing & Corporate Communications, explained, “The notice was about transitioning from the current I-Supplier Platform, which connects FirstBank with suppliers, to a new, Cloud-based Supplier Platform.”
The upgrade, she noted, aims to enhance supplier management and offer expanded functionalities for the bank’s vendors.
The bank emphasized that customer applications and banking services remain unaffected. “All banking systems, customer transactions, and service channels remain fully operational,” FirstBank stated, reaffirming its commitment to delivering seamless and dependable service.
